- Jim Burton’s (Founder and CEO, CT Link, LLC) keynote on the first morning was received with huge praise from the partner and consultant community in attendance.
- We had more analysts and consultants at this conference than at any other (almost 60).
- Speaking of analysts, both Shelia McGee-Smith (McGee-Smith Analytics) and Allan Sulkin (Founder & President, TEQConsult Group) provided their insights into the Contact Center and Enterprise IP Telephony markets respectively. What a privilege to have them.
- The attendees were provided with 6 different session tracks that covered business solutions, sales strategies, competitive intelligence, hands-on labs, technical deep-dives, and advanced support troubleshooting.
- While it seemed that almost every session was packed with attendees, the sessions on Interaction Process Automation were always "standing room only."
- Networking at this event was HUGE as partners, consultants, analysts, vendors and Interactive employees were always found discussing business partnerships, strategies and innovative ideas when sessions weren’t going on.
Oh, we had fun too!
Now, conferences aren’t always just about work, work, work, you know. There were a lot of events that took place including dinners, jazz & blues music at the Slippery Noodle, and lots of gifts given away at the vendor fair. But I think one of the most surprisingly successful events took place at the annual awards dinner held on Tuesday night.
This year, we held what might become an annual event at our conference – the Battle of the Bands contest! Introduced this year, this contest brings together any combination of partners, consultants, analysts and employees who put together their own band and compete for the coveted "Rocker" trophy. Each band had the chance to play 1 song for their chance to win the crowd over.
Six bands competed for the title, but at the end of the competition, it was clear who the crowd favorite was. Nick Van Peursem with Altivon, an Interactive Intelligence partner, won the crowd over with his guitar and creative song writing! Click on the photo to see his performance on YouTube and see if you agree with the audience that "this guy Rocks!" Congratulations Nick!
At the close of the conference each year, our CEO Don Brown always has a packed house as he delivers his "Where are we going?" presentation. During this presentaiton, Don gives insight into the focus and product direction of Interactive Intelligence. Afterwards, Blair Pleasant (President and Principal Analyst, COMMfusion) summarized her thoughts in this tweet, "InIn’s best asset – Don Brown. This guy is a great visionary – very impressive. Will the market follow his vision?"
We’d like to think so!