Immerse yourself at INTERACTIONS 2016, an event that focuses on today’s issues and prepares you for what’s to come in the customer engagement industry.
This four-day conference on June 6-9 in Indianapolis offers you the opportunity to get ahead of change with educational sessions, and engage one-on-one with other industry leaders so you can dig deep into the quickly evolving world of customer engagement.
More than 130 product, trend and best practices sessions will be delivered by Interactive Intelligence senior staff, customers and partners, as well as industry experts.
Choose from educational and actionable sessions to help you learn more about:
- How the cloud is transforming the entire business world: Attend New Open Possibilities in Customer Engagement by Migrating to Cloud-based Contact Center Infrastructure to understand the complete business flexibility it offers.
- Using data to grow and enhance your contact center: Attend Leveraging Your Data to Boost Contact Center and Breaking Paradigms with Contact Center Metrics and How to Expand Your Focus.
- What turns a customer into a repeat customer: Attend The Endangered Customer: 8 Steps to Guarantee Repeat Business for instruction on how to bring customers back time and time again.
- Setting goals to decrease wait time and abandon rates to positively impact your contact center. Up your game, and satisfaction scores by attending Make Intuitive Service Part of Your CX Strategy.
It’s simple, INTERACTIONS 2016 is the one event you need to attend to get the information, skills and insights to transform the performance of your contact center.
For more information and to register, visit: http://interactions.inin.com/.