Wax On, Wax Off: Best Practices for Planned Changes

Introduction

Welcome to my first Tech Lounge blog post.  My name is Drew Bisson and I am the Support Critical Situation Manager.  I see many issues and outages, a good portion of which are due to planned changes where people skimped on the planning.  So without further ado I give you…

Wax On, Wax Off: Best Practices for Planned Changes

In the 1984 film, The Karate Kid, the main character Daniel LaRusso (played by Ralph Macchio) wants to learn Karate and his teacher, Mr. Miyagi, starts his training by having him perform arduous chores like waxing his cars, sanding a wooden floor, and [...]