Overview

Regular Expressions Tip for Interaction Gateway or SIP Proxy

When setting up a route for Interaction Gateway or Interaction SIP Proxy you use Perl regular expressions to define the route patterns.

My classroom environment in Indianapolis has over 100 IC servers, each with its own range of phone numbers.  My 4.0 servers, for example, each have 20,000 different phone numbers assigned.  I really don’t want to have to create one route for each phone number on each server!

Let’s take a single server as an example.  ICServer01a needs to receive calls to 1317201xxxx, 317201xxxx, 201xxxx, 1702201xxxx, and 702201xxxx where xxxx is the range 0000-9999.  If I were to set [...]